Privacy Policy

1. Information We Collect

Personal Information

We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Demographic Information: Age, gender, location, preferences
• Payment Information: Credit card details (processed securely through third-party payment processors)
• Communications: Messages, inquiries, feedback, support requests

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent, links clicked, navigation paths
• Cookies and Tracking: Cookie data, tracking pixel information

2. How We Collect Information

We collect information through:

• Direct interactions with you (forms, email, phone)
• Automated technologies (cookies, web beacons, analytics)
• Third-party sources (partners, service providers)
• Promotional giveaway entries

3. How We Use Your Information

We use your information for:

• Service Delivery: Providing and improving our services
• Communication: Responding to inquiries, sending updates and promotional materials
• Account Management: Creating and managing your account
• Promotional Giveaways: Processing entries, selecting winners, awarding prizes
• Analytics: Analyzing usage patterns to improve our website
• Security: Detecting, preventing, and addressing technical issues and fraud
• Legal Compliance: Complying with legal obligations

Legal Basis: We process your information based on your consent, legitimate business interests, and legal obligations.

4. Information Sharing

We DO NOT Sell Your Personal Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes.

When We Share Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processors, email services, analytics)
• Business Partners: Partner brands for promotional campaigns (only with your consent)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize the sharing

Promotional Giveaways

For promotional giveaways, winner information (name, likeness, location) may be publicly disclosed for promotional purposes, unless prohibited by law. You may opt-out of publicity release by declining the prize.

5. Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device that remember your preferences and track website usage.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track visitor engagement with our marketing campaigns
• Preference Cookies: Remember your settings and preferences

Third-Party Analytics

We use Google Analytics and Meta Pixel to analyze website traffic. These services collect anonymous usage data. You can opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Restricted access to personal information
• Secure Storage: Secure servers and databases
• Regular Audits: Periodic security assessments

No method of transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your Personal Information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your Personal Information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at sup@luckylink.click or sup@luckylink.click.

We will respond to your request within 30 days, subject to applicable legal requirements and exceptions.

8. Data Retention

We retain your Personal Information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you request deletion, we will remove your information from our active systems, but may retain it in backup or archival storage where required by law or for legitimate business purposes.

9. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 18.

If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete such information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (if you have an account)

Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.